TERMS OF USE
For the Website https://service.nikolamotor.com
Last Updated: April 2022
Acceptance of Terms
Nikola Corporation (“Nikola,” “we,” or “us”) provides content, software, and features (collectively, “Services”) to you when you visit or use Nikola View (“Portal”) at [insert web address]. By accessing the Portal or using any portion of the Services, you agree to be bound by the following terms of use and all of the terms incorporated herein by reference (“Terms”) as updated by Nikola from time to time. For example, in addition to these Terms, by accessing the Portal or using the Services, you agree to the terms provided in the Nikola Sales and Service Agreement and Nikola’s Privacy Policy [insert hyperlink to Privacy Policy]. In the event any of these Terms are inconsistent with or contradict the terms in the Nikola Sales and Service Agreement or the Privacy Policy, the terms in the Nikola Sales and Service Agreement and Privacy Policy shall control.
By accepting these Terms, you represent that you are 18 years of age or older and that, if you have accepted these Terms on behalf of any person or entity, you represent that you have the legal authority to do so and that such person or entity agrees to be responsible to us if you or such person or entity violates these Terms. IF YOU DO NOT AGREE TO EVERY PROVISION OF THESE TERMS, YOU MAY NOT, AND WE DO NOT AUTHORIZE YOU TO ACCESS OR USE THE PORTAL OR SERVICES.
These Terms may be revised at any time for any reason, and Nikola may provide you notice of these changes by any reasonable means, including by providing notice through the Portal. You can determine when we last updated these Terms by referring to the “Last Updated” legend at the top of these Terms. Except to the extent that your express consent to any revised Terms is required under data protection law, by continuing to access, browse, or use the Portal or Services, you confirm your acceptance of the revised Terms and all terms incorporated herein by reference. We strongly recommend that you periodically visit this page to review these Terms. If you do not agree to the revised Terms, you may not access or use the Portal or Services.
Description of the Services
The Services, accessible through the Portal, are intended to provide a centralized and convenient solution for dealers in Nikola’s sales and service network to create, monitor, and manage warranty claims, repair and service requests, labor orders, parts orders, shipping statuses, and other tasks associated with the Nikola vehicles they sell and service.
Use of Portal and Services
You may access the Portal and use the Services only for lawful, authorized purposes and you agree not to misuse the Portal or Services in any manner. You agree to comply with any policies or notices Nikola provides you in connection with the Portal or Services from time to time.
You may view and download the materials in this Portal only for authorized use, as described in the Nikola Sales and Service Agreement. You may not reproduce, modify, rent, lease, loan, sell, distribute, mirror, frame, republish, download, transmit, or create derivative works of the materials on the Portal, or otherwise make the information on the Portal available to anyone other than yourself unless otherwise expressly authorized herein. You may not sell, resell, or lease the Portal or Services unless you have entered into a separate agreement with Nikola to do so.
You agree that you will not use this Portal or Services, or any materials on the Portal or Services, to: (i) transmit spam, bulk, or unsolicited communications; (ii) pretend to be Nikola or spoof Nikola’s identity or misrepresent any affiliate of Nikola; (iii) forge headers or otherwise manipulate identifiers (including URLs) in order to disguise the origin of any content transmitted to or via the Portal; or (iv) disrupt the normal flow or otherwise act in a manner that negatively affects other users’ ability to use the Portal or the Services. Nikola reserves the right to report any wrongdoing to the applicable government agencies.
You agree you will not use any robot, spider, other automatic device, or manual process to monitor or copy the Portal’s web pages or its content without the prior, written permission of Nikola.
You agree that you will not access, tamper with or use non-public areas of the Portal, Nikola’s computer systems, or the technical delivery systems of Nikola or its providers. You further agree not to attempt to probe, scan, or test the vulnerability of any Nikola system or network or breach any security or authentication measures. You also agree not to avoid bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Nikola or any of Nikola’s providers or any third party to protect the Portal or the Services.
Modifications to the Portal or Services
We reserve the right in our sole discretion to modify, suspend or discontinue, temporarily or permanently, the Portal or the Services (or any features or parts thereof) at any time.
Other Materials
Repairs and service of Nikola vehicles should be performed consistent with the processes and steps outlined in written materials provided by Nikola to you from time to time, including but not limited to, applicable operator’s manuals, service manuals, and the Nikola dealer policy & procedure manual.
Accounts
In order to use the Portal or certain features of the Services, you may have to create an account which may be set up through the Portal. You agree to only provide information for the account that is accurate, complete, and up to date. Nikola reserves the right to suspend or terminate your account if you provide inaccurate, incomplete, or out of date information.
You may not share your account information or permit any third party to access your account or account details unless otherwise authorized by these Terms. You may, however, allow certain authorized individuals (such as your employer or your employees) to access your account, provided they also comply with these Terms. You are ultimately responsible for any acts or omissions taken through your account. You agree to prevent any unauthorized access or use of your account and to terminate any unauthorized use or access to the Services. You agree to notify us as soon as reasonably possible in the event you determine your account has been compromised or has been used by any unauthorized person or entity.
The Services may permit designation of certain roles for end users, thereby permitting end users to access different features of the Services. While Nikola is able to access all information on the Portal, Nikola is not responsible for the internal management of end users and disclaims any liability resulting from the acts or omissions of end users or your failure to properly designate end user roles.
Personal Data
When you use the Services, you may be asked to provide personal information about yourself (for example, name, email address, phone number, or other personal information) (“Personal Data”). While you own your Personal Data, you understand Nikola requires the Personal Data in order to provide and/or improve the Services. As a result, by using the Services, you grant to us a royalty-free, non-exclusive, fully transferable, and non-revocable license to collect, store, transmit, display, analyze, aggregate, disclose, sell, or otherwise use your Personal Data. For more information about the information we may collect, use, disclose, or sell, please see our Privacy Policy [insert hyperlink to Privacy Policy]. Notwithstanding the above, our collection, use, disclosure, and sale of your Personal Data is limited to that permitted under local privacy laws such as the California Consumer Privacy Act (CCPA) or European Union or United Kingdom General Data Protection Regulation (GDPR).
Dealer Data
As part of the Services, you may post and upload data and information about your company and its operations (for example, dealer address, case descriptions, case status, labor completed, images of repairs, etc.) (“Dealer Data”). You are solely responsible for the accuracy, integrity, quality, reliability, and right to use the Dealer data. You represent and warrant that you have sufficient rights to post and upload the Dealer Data you provide in accordance with these Terms and that none of the Dealer Data will: (i) violate or infringe any foreign, federal, state or local law or regulation; (ii) infringe any copyright, trademark, or other proprietary right of any third party; (iii) violate or infringe any party’s privacy right, right of publicity, or any other right of any person or entity; or (iv) contain any material that is unlawful, hateful, obscene, libelous, threatening, or defamatory. You understand and agree that Nikola requires the Dealer Data to provide and/or improve the Services. As a result, by using the Services or uploading Dealer Data to the Portal, you grant to us a royalty-free, non-exclusive, fully transferable, and non-revocable license to collect, store, transmit, display, analyze, aggregate, disclose, sell, or otherwise use the Dealer data in connection with providing the Services. You acknowledge that Nikola has no obligation to monitor or verify the accuracy of the Dealer data, but, in the event Nikola becomes aware that any Dealer data does or may violate these Terms, Nikola may immediately remove or suspend access to such Dealer Data.
Source Data
As part of our Services, we or our service providers may provide you access to a database of information regarding replacement parts and repair operations which may include pricing data or other information (“Source Data”). This Source Data belongs to Nikola or its service providers and title to and ownership of such Source Data shall remain with Nikola or the service provider. Neither Nikola nor its service provider make any representations, warranties, guarantees, or promises as to the accuracy or completeness of the Source Data. You may use the Source Data only as part of the Services. You acknowledge that the Source Data may contain proprietary and confidential information, that you are only permitted to access the Source Data, and that no ownership rights in the Source Data are granted through these Terms. You agree that you will not copy, reproduce, download, disclose, or otherwise make available to any third party the Source Data and you agree to take all commercially reasonable actions to protect the confidentiality of the Source Data.
Links to Third-Party Websites
The Portal may contain links to third-party websites. Nikola provides links to third-party websites solely as a convenience. Such third-party websites are subject to their own terms of use. Nikola does not monitor, approve, endorse, represent, warrant or sponsor any information, conclusions, recommendations, opinions, advice, statements, products, materials or services described on those websites. The third-party linked websites are not under the control of Nikola, and Nikola is not responsible for, and disclaims liability with respect to, the quality, accuracy, reliability or condition of any information, conclusions, recommendations, opinions, advice, or statements made on the linked websites or related to your access of such websites. If you decide to access any of such third-party websites linked to the Portal, you do so entirely at your own risk.
Trademarks, Copyright, and Other Intellectual Property Provisions
The Services include software and content that may be made available by or on behalf of Nikola in connection with the Services. The Services may also give you access to certain information about the design or parameters of Nikola’s vehicles. All of this information is proprietary to Nikola or its licensors and is protected by applicable intellectual property and other laws. Subject to these Terms, Nikola only grants you a limited, non-exclusive, nontransferable, and revocable license to use the Services and any software and content that Nikola may make available. Any rights not expressly granted herein are reserved. All right, title, and interest in and to the Services and its components will remain with and belong exclusively to Nikola or its licensors, including any rights to any text, graphics, images, software, de-identified and aggregated data collected through the Services, and information and materials that are posted, generated, provided, or otherwise made available by us through the Services or Portal. You agree not to, directly or indirectly, reverse engineer or aid or assist in the reverse engineering of all of or any part of the Services or any associated hardware or software except and only to the extent that such activity is expressly permitted by applicable law.
The text, images, graphics, sound files, animation files, video files and their arrangement in the Services or on the Portal are all subject to copyright and other intellectual property protection. These objects may not be copied for unauthorized commercial use or distribution, nor may these objects be modified or reposted. Unauthorized use of any of the materials on the Portal may violate copyright, trademark, and other laws. The copyright in all materials provided on the Portal is held by Nikola or its suppliers.
"Nikola Trademarks" means all names, marks, brands, logos, designs, trade dress, slogans and other designations Nikola uses in connection with its products and services. You agree not to incorporate any Nikola Trademarks into your trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations without the prior, written permission of Nikola. Any third-party trademarks included in the Services or on the Portal are the property of their respective owners.
Unless explicitly stated herein, nothing in these Terms shall be construed as conferring to you any license to any Nikola or third-party intellectual property rights, whether by estoppel, implication, or otherwise.
Disclaimer of Warranties
NIKOLA PROVIDES THE PORTAL AND ALL CONTENT AND MATERIALS ON THE PORTAL “AS-IS” AND WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OF INFORMATIONAL CONTENT, AND NON-INFRINGEMENT. WHILE THE INFORMATION PROVIDED IS BELIEVED TO BE ACCURATE, IT MAY INCLUDE ERRORS OR INACCURACIES. NIKOLA’S OBLIGATIONS WITH RESPECT TO ITS PRODUCTS AND SERVICES ARE GOVERNED SOLELY BY AN AGREEMENT UNDER WHICH THE PRODUCTS AND SERVICES ARE PROVIDED. NOTHING ON THE PORTAL SHOULD BE CONSTRUED TO CREATE OR MODIFY ANY SUCH AGREEMENTS. NIKOLA MAKES NO WARRANTY THAT THIS PORTAL OR THE SERVICES WILL MEET YOUR REQUIREMENTS OR WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. NIKOLA RESERVES THE RIGHT TO CORRECT ANY ERRORS, INACCURACIES OR OMISSIONS AND TO CHANGE OR UPDATE INFORMATION OR CANCEL THE SERVICES IF ANY INFORMATION ON THE PORTAL IS INACCURATE, AT ANY TIME WITHOUT PRIOR NOTICE. THIS DISCLAIMER IS MADE TO THE FULLEST EXTENT PERMITTED BY LAW. SOME STATES AND COUNTRIES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU.
Indemnification
You shall indemnify, hold harmless, and, at Nikola’s option, defend Nikola from and against any and all losses, damages, liabilities, costs (including reasonable attorneys’ fees)("Losses”) incurred by Nikola resulting from any third-party claim, suit, action or proceeding relating to or arising from your use of the Services, any violation of these Terms by you, or any other act or omission by you, including your violation of any rights of another, arising from your use of the Services or any of their features. You further agree that Nikola shall have control of the defense or settlement of any third-party claims unless Nikola exercises its option to require you to defend Nikola. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Nikola.
Limitations of Liability
IN NO EVENT WHATSOEVER SHALL NIKOLA, ITS AFFILIATES, EMPLOYEES, SHAREHOLDERS, AGENTS, OR REPRESENTATIVES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS OR REVENUE, INCLUDING BUT NOT LIMITED TO LOSS OF SALES, PROFIT, REVENUE, GOODWILL, OR DOWNTIME (ARISING UNDER TORT, CONTRACT, OR OTHER LAW), REGARDLESS OF SUCH PARTY’S NEGLIGENCE OR WHETHER SUCH PARTY KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. YOU UNDERSTAND AND AGREE THAT THE DOWNLOAD AND UPLOAD OF ANY MATERIAL THROUGH THE PORTAL IS DONE AT YOUR DISCRETION AND RISK AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY LOSS OR DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT MAY RESULT FROM THE DOWNLOAD OR UPLOAD OF ANY MATERIAL. NIKOLA ASSUMES NO LIABILITY IN CONNECTION WITH THE PROVISION OF THE SERVICES OR THE PORTAL TO THE FULLEST EXTENT PERMITTED BY LAW. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
Special Admonitions for International Use
Certain portions of the Services may be hosted in the United States. If you are located outside the United States and you contact us, please be advised that any information you provide to us will be transferred to the United States and that by submitting information, you explicitly authorize such transfer.
Choice of Law; Jurisdiction
Nikola administers the Portal from its offices in Phoenix, Arizona. Nikola makes no representation that the Services or Portal are appropriate or available for use outside the United States. If you choose to access the Services or Portal from outside the United States, you are responsible for compliance with all applicable local laws. These Terms shall be governed by and construed in accordance with the laws of the state of Arizona, exclusive of its choice of law or conflicts of law rules. The exclusive venue for all litigation regarding or arising out of the Services shall be in Maricopa County, Arizona and you agree to submit to the jurisdiction of the courts of Maricopa County, Arizona for such litigation.
Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without Nikola’s prior, written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Nikola may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
Termination
Your access to the Portal and the Services is contingent upon executing the Nikola Sales and Service Agreement. Should you or Nikola terminate the Nikola Sales and Service Agreement, your access to the Portal will no longer be authorized (even if your credentials still allow you to access the Portal) and you will no longer be permitted to use the Services. Your obligations under these Terms, including your obligation to not use materials on the Portal in an unauthorized manner continues after termination of the Nikola Sales and Service Agreement, and after termination of these Terms.
Miscellaneous
In the event that one or more portions of these Terms shall, for any reason, be held to be invalid, illegal, or unenforceable in any respect, such validity, illegality, or unenforceability shall not affect any other provision contained in these Terms. Any delay or failure to require performance of any provision hereof shall in no manner affect any right at a later time to enforce such provision.